Owlfy Privacy Policy

Welcome to Owlfy!

Silicon Geek Co., Limited (hereinafter referred to as "we," "Owlfy," or "the Company") deeply understands the importance of privacy protection. This Privacy Policy is designed to explain to you (hereinafter referred to as "user" or "you") how we collect, use, store, share, and protect your personal information and data generated when using the Owlfy software and related services (hereinafter referred to as "Services").

Please read this Privacy Policy carefully. By using Owlfy, you indicate that you have fully understood and agreed to all the contents of this Policy.

1. Information We Collect

To provide you with efficient and intelligent voice AI operating system services, we may collect the following types of information:

1.1 Information You Actively Provide

• Account Information: When you register for a Owlfy account, we may collect your email address, username, password, and other basic information.
• Payment Information: If you subscribe to paid services, we process your payment information through third-party payment platforms (such as Stripe). We do not directly store your complete credit card information.

1.2 Automatically Collected Information

• Device Information: Including operating system version, device model, unique device identifiers (such as MAC address), hardware configuration, etc.
• Usage Data: Including the frequency of your use of Owlfy features, voice command types, error logs, crash reports, etc., used to improve service quality.
• Network Information: IP address, network type (Wi-Fi/mobile network), etc.

1.3 Voice and Input Data

• Voice Recording: When you use "Voice Input," "Sonic Execution," or "AI Assistant" features, Owlfy temporarily records your voice commands.
• Cloud Recognition: To ensure the accuracy of voice recognition, your voice data will be encrypted and transmitted to our servers or third-party AI service providers (such as OpenAI, Anthropic, Google Cloud, Azure, etc.) for large model recognition processing.
• One-time Use, Not Retained: We promise not to store your original voice recordings. Voice data is only used for real-time recognition processing and is immediately deleted after processing is completed. It will not be used for model training or any other purposes.
• Text Input: Text converted from your voice, manually entered text, selected document content, etc., will be temporarily sent to cloud-based large models for processing when AI processing is required (such as translation, polishing, Q&A), and will be immediately deleted after processing is completed.

1.4 File and Document Access

• Local Files: When you use the "Process Files" feature, Owlfy needs to access the files you select.
• Local Processing: All regular file operations (such as format conversion, compression, audio/video editing, etc.) are completed on your device through local MCP (Model Context Protocol) technology and will not be uploaded to the cloud.
• AIGC Requirements: Only when you use features that require AI-generated content (such as AI image editing, AI video generation, intelligent matting, etc.) will the relevant files be encrypted and uploaded to cloud-based large models for processing. After processing is completed, the files will be immediately deleted and will not be retained.
• File Metadata: We may collect file names, file sizes, file types, modification dates, and other metadata to optimize file processing algorithms. This metadata is only stored locally.

1.5 Locally Stored Data

• History Records: Your operation history, voice command records, etc., are all stored locally on your device and will not be uploaded to the cloud.
• Personal Configuration: Your preference settings, custom roles, quick commands, preset text snippets, and other configuration information are all stored locally.
• Important Notice: Since data is stored locally, if you uninstall the Owlfy software or change computers, these history records and personal configurations will be lost. We recommend that you regularly back up important configurations.

1.6 Remote Control Data

• IM Messages: When you use the "Mobile Remote Control" feature to send commands to your computer through IM software such as WeChat, WhatsApp, Telegram, etc., Owlfy will receive and parse your message content.
• End-to-End Encryption: We strongly recommend that you use IM software that supports end-to-end encryption (such as Telegram, Signal).
• Data Transmission: Your commands will be transmitted to your computer through our relay server. We do not store your IM message content, only retain necessary connection logs (such as command timestamps, device IDs) for troubleshooting, and these logs will be automatically deleted within 7 days.

1.7 Third-Party Service Data

When you use Owlfy to call third-party services (such as opening websites, sending emails, using online APIs), your data may be transmitted to the corresponding third-party platforms. These platforms have their own independent privacy policies, and we recommend that you read them carefully.

2. How We Use Your Information

We collect your information for the following purposes:

3. How We Share Your Information

We promise not to sell your personal information. However, we may share your information in the following circumstances:

3.1 Third-Party Service Providers

To provide services, we may share your data with the following types of third parties:

• AI Service Providers: Such as OpenAI (GPT), Anthropic (Claude), Google Cloud, Azure, etc., for voice recognition, natural language processing, image processing, and other AIGC functions. This data is only used for real-time processing and is immediately deleted after processing is completed. It will not be retained by third parties or used for training models.
• Payment Processors: Such as Stripe, used to process subscription payments.
• Analytics Tools: Such as Google Analytics, Mixpanel, etc., used to analyze usage trends (we will anonymize the data).

We will sign strict data processing agreements with these third parties, requiring them to use your data only within the necessary scope and take appropriate security measures.

3.2 Legal Requirements

We may disclose your information in the following circumstances:

• Comply with laws, regulations, court orders, or government requirements.
• Protect the rights, property, or safety of Owlfy, users, or the public.
• Prevent fraud, security threats, or illegal activities.

3.3 Business Transfers

If Owlfy undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you in advance and ensure that your information continues to be protected after the transfer.

4. Data Storage and Security

4.1 Data Storage Location

• Local Storage: Your history records, personal configurations, quick commands, preset text, and other data are all stored locally on your device and will not be uploaded to the cloud.
• Cloud Processing: Only when cloud-based large model processing is required (such as voice recognition, AIGC tasks) will data be temporarily transmitted to our servers located in [specific regions, such as the United States, European Union, Singapore] or third-party AI service providers' servers for processing.

4.2 Data Retention Period

• Voice Data: Immediately deleted after processing is completed and will not be retained.
• AIGC File Data: Immediately deleted after processing is completed and will not be retained.
• Remote Control Logs: Connection logs are automatically deleted within 7 days.
• Account Data: Deleted within 90 days after you cancel your account, unless the law requires us to retain it for a longer period.
• Anonymized Logs: Anonymized usage statistics may be retained for up to 2 years to improve services.

4.3 Security Measures

We take the following measures to protect your data:

• Encrypted Transmission: All data transmissions use TLS/SSL encryption.
• Encrypted Storage: Sensitive data (such as passwords, API keys) is stored using industry-standard encryption algorithms (such as AES-256).
• Local Priority: Minimize the risk of data leakage through local processing and local storage.
• Access Control: Only authorized employees can access user data when necessary, and all access is audited.
• Regular Audits: We regularly conduct security audits and vulnerability scans.

However, please note that no system is absolutely secure. We cannot guarantee that your data will not be compromised due to hacker attacks, data breaches, or other security incidents.

5. Your Privacy Rights

According to applicable privacy laws (such as GDPR, CCPA), you have the following rights:

6. Children's Privacy

Owlfy does not provide services to children under 13 years of age. We do not knowingly collect personal information from children. If you find that we have inadvertently collected children's data, please contact us immediately, and we will delete it as soon as possible.

7. International Data Transfers

Owlfy is a global service. When you use features that require cloud processing, your data may be transferred to servers outside your country/region for processing. We will take appropriate measures (such as signing standard contractual clauses) to ensure that your data is adequately protected during cross-border transfers.

8. Cookies and Tracking Technologies

Owlfy may use cookies and similar technologies (such as local storage, device fingerprinting) to:

• Remember your preference settings (such as language, theme).
• Analyze usage trends and performance.
• Provide personalized content.

You can manage cookies through your browser settings, but disabling cookies may affect the use of some features.

9. Data Backup Recommendations

Since Owlfy stores your history records and personal configurations locally on your device, we strongly recommend that you:

• Regularly back up important configuration files and quick command settings.
• Export your personal data before changing computers or reinstalling the system.
• Understand that uninstalling the software will result in permanent loss of local data.

We are developing cloud synchronization features that will allow you to selectively synchronize configuration data to the cloud in the future. Stay tuned.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. In the event of significant changes, we will notify you through the following methods:

• Pop-up notifications within the Owlfy software.
• Send notifications to your registered email.
• Post announcements on the official website.

The updated Privacy Policy will take effect immediately after publication. If you continue to use the service, it means that you accept the new Privacy Policy.

11. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, or wish to exercise your privacy rights, please contact us through the following methods:

We will respond to your request within 10 days of receiving it.

Thank you for trusting Owlfy! We promise to continuously improve privacy protection measures and provide you with safe and reliable services through a local-first design philosophy and strict data processing standards.